The unnamed victim claims she was attacked twice at the venue between 2019 and 2021, according to a report from ITV.
A damning independent review released in November last year found the WRU was an “unforgiving, even vindictive” environment to work in for some of its employees.
WRU chief executive Abi Tierney told ITV: “Firstly, it is vitally important for me, on behalf of everyone at the Welsh Rugby Union, to formally apologise directly to the individual involved.
“The behaviour described is totally unacceptable and was not ever, and will not ever, be tolerated.
“Our culture did not prevent such an incident from happening and, whilst we know our people team worked hard to offer support and care over an extended period of time, some of our HR policies for addressing such incidences were not right.
“We have said already that we regret the use of non-disclosure settlements or similar arrangements where employment ended.
“More widely, I would like to reiterate the full apology both myself and others have previously offered to anyone who has been affected by issues and challenges highlighted by our recent independent review.
“Although the person has wished to remain anonymous, from the description of the circumstances, it is our understanding that this is one of the cases examined by the review and in this way has already fed the recommendations for change that we are committed to deliver.”
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